Returns & Exchanges
At EADEM, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unused condition. Please note that certain hygiene-sensitive products or final sale items may not be eligible for return.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and a copy of the packing slip is included inside.
Label and Ship
Print the prepaid shipping label provided via email, attach it to the outside of your package, and drop it off at any authorized carrier location.
Receive Refund
Once our warehouse inspects your return, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing